RETURN AND EXCHANGE POLICY

Returns & Exchanges

 

We want you to love your purchase. If something isn't right, we're here to help.

 

Exchange Window

 

You can request a size or product exchange within 7 days of delivery.

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Eligible Items

To qualify for an exchange or return, items must be:

• Unused and unwashed

• In original packaging

• With all tags attached

• Accompanied by clear product and tag photos during the request process

All requests are subject to verification and approval.​

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Size Exchange

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Need a different size? We've got you covered.

• Exchange requests must be placed within 7 days of delivery.

• Exchanges are subject to stock availability.

• A ₹99 exchange processing fee applies per order.

 

If Your Requested Size Is Unavailable

 

You will receive store credit equal to the product value.

Shipping and COD charges are non-refundable.​

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Exchange for a Different Product

 

Want a different style instead?

• Product exchanges are subject to availability.

• A ₹99 exchange processing fee applies per order.

 

Price Difference

• If the new item costs more, simply pay the difference.

• If the new item costs less, the balance will be issued as store credit.​​

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Returns

Returns can be requested within 7 days of delivery.

Store Credit Only

Approved returns are issued as store credit only.

• No refunds to bank accounts, cards, UPI, or wallets.

• Store credit remains valid for 12 months from the date of issue.

• Shipping and COD charges are non-refundable.

Return Fee

A flat ₹99 return processing fee applies per order.​

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Pickup & Shipping

Reverse Pickup Available

We offer reverse pickup in most serviceable locations.

If Reverse Pickup Is Not Available

You may self-ship the product to us.

We will reimburse shipping costs up to ₹200 upon submission of a valid courier receipt.

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Partial Returns & Exchanges

For orders containing multiple items:

• Individual items can be returned or exchanged.

• Processing fees apply once per order, not per item.

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Damaged, Defective, or Wrong Item Received?

Please contact us within 48 hours of delivery.

Share:

• Product photos

• Packaging photos

• Shipping label photos

Once verified, we will arrange a replacement or issue store credit.

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Non-Returnable Items

The following items cannot be returned or exchanged:

• Customized or personalized products

• Final sale / clearance items

• Innerwear

• Swimwear

• Beauty & personal care products

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Need Help?

For any return or exchange queries, please contact our support team and we'll be happy to assist you.